Innvotec Privacy Policy

Privacy Policy

This privacy policy sets out how Innvotec uses and protects any information that you give Innvotec when you use this website.

2018 saw one of the biggest changes to UK data privacy laws as the General Data Protection Regulation (GDPR) was introduced across Europe on 25 May. 

The General Data Protection Regulation (GDPR) deals with the huge increase in customer data that is now generated from social media and online activity. Whether that is sharing a tweet or shopping online, the new laws provide individuals with more transparency and stronger rights regarding the use of personal data.

At Innvotec we have always taken data privacy very seriously and we believe the introduction of the GDPR has been a positive one – giving you the customer more control over how organisations use and manage your data.

What does this mean for you?

GDPR provides you with more transparency regarding your personal data and how it is used. It strengthens your rights, giving you improved access to your data and the right to review and, in certain circumstances, edit or delete the information that organisations store about you.

What does this mean for Innvotec?

GDPR doesn’t change the ways in which we internally use your personal information. 

We will continue to value the data you share with us, treating it with respect and keeping it secure at all times. We will continue to contact you appropriately about services that we believe may benefit you, unless you’ve asked us not to.

So, whilst GDPR may have changed the laws, our commitment to looking after your data stays the same.

Innvotec is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement and in accordance with the provisions of the Data Protection Act 1998 (DPA) and the General Data Protection Regulation (GDPR) (collectively, “the Data Protection Legislation”).

Innvotec may change this policy by updating this page. You should check this page from time to time to ensure that you are happy with any changes.

What We Collect

We may collect the following information:

1. Name

2. Contact information including email address.

What We Do With the information we gather

We require this information to understand your needs and provide you with a better service, and for the following reasons:

1. Internal record keeping;

2. To improve our products and services

3. How we market our products and services;

4. We may periodically send promotional emails about new products, special offers, or other information which we think you may find interesting using the email address which you have provided.

From time to time, we may also use your information to contact you for market research purposes. We may contact you by email, phone or mail.   You can change your mind on how you receive marketing messages or choose to stop receiving them at any time. To make that change, please contact us and tell us you wish to ‘Opt-out’ of marketing.

When you apply for any of our products either directly or through your financial adviser, we may also use information about you in the following ways:

1. To verify your identity and credit standing with credit reference agencies. Please note that credit reference agencies may place a search footprint on your credit file that may be seen by other lenders;

2. To detect, prevent and investigate actual and potential fraud and related activities;

3. To contact you in connection with your enquiry or application;

4. To help us administer and service your account with us.

How long we retain your data

We may retain your personal data to carry out our obligations arising from any contracts entered into between you and us. The length of time we retain your information will depend on the purpose for which the information was provided. In general, however:

We will keep the information that is necessary to enable us to manage your account and provide you with a service that you have requested for the duration for which we are required to keep it for legal and regulatory purposes.

We will keep records of any transactions you enter into for a minimum period of six years.

We will keep other information about you if it is necessary for us to do so to comply with the law.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure, we have put in place suitable physical, electronic, and managerial procedures to safeguard and secure the information we collect online.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.